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Help & FAQ

Everything you need to know.

How XAM works, what happens to your files, how credits work, and whether it fits your workflow. Pick a category and read the plain answers.

  • They're stored in encrypted cloud storage, never shared with third parties, and never used to train any AI model, including ours. Your documents belong to you and are only reachable from your account.

  • No. Nothing you upload, source documents, generated questions or student responses, is ever used to train AI models of any kind. Your intellectual property stays yours.

  • Yes. XAM meets GDPR requirements for data handling, storage and user rights, so it's fine to use in EU institutions and with EU student data.

  • No. Your question bank, files and student data are isolated to your account, and nothing crosses account or organisational boundaries. On the Institutional plan the shared pool is shared only within your organisation, never with others on XAM.

  • You can password-protect any PDF before it leaves XAM, and add a watermark to drafts. Password protection is on every plan, Free included.

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No credit card, no time limit. Start with 150 free credits a month and see what XAM does to your workflow.

Free plan includes 150 credits · No credit card required · GDPR compliant